Core concepts

Hob account, profile, Hob environment, and how membership fits in.

A few terms appear across Hob docs and modules. This page explains the basics before you read module guides.

Hob account

A Hob account is how a person signs in to Hob (for example with email or phone, as described in module guides). It is your login and identity in Hob — not the person record inside a club.

The account can access one or more Hob environments you belong to. Day-to-day club activity (registrations, payments, and so on) is tied to profiles, not to the account name alone.

Profile

A profile is Hob’s record in a Hob environment for a person or an organization: name, contact details, and the workflows that club uses for that profile. A person profile may have its own Hob account, or it may be managed by one or more other accounts (for example a child’s sub-profile). Registrations, reservations, weekly classes, messaging, and most other modules work with profiles.

One Hob account can manage several profiles — for example a parent managing sub-profiles for children. Several Hob accounts can also manage the same profile, for example two parents on one child’s profile. A club admin attaches the additional Hob account; profiles do not attach other accounts themselves. The child still has one profile — it is not copied per parent.

A profile can also be an organization (a company or association). From their own page, a signed-in profile can add an organization they manage: name is required; email and phone are optional. No separate Hob account is created for the organization, and the creator becomes its manager. A club admin can also register an organization profile from the dashboard. CSV import and the MCP assistant still create person profiles only. An organization cannot be added as a competition team player or staff — only person profiles belong on the roster.

Hob environment

Your club or association runs in its own Hob environment (often called a club in the UI). Admins configure modules, seasons, and permissions there. You sign in with a Hob account and work through profiles in each environment you can access.

Membership and the member registry

When the member registry module is enabled, profiles can apply for membership for a season and class. In that context Hob also uses membership-specific terms:

TermMeaning
ProfileThe person in the environment (always).
MembershipA profile’s membership in a class for a season (pending, approved, cancelled, and so on).
Actual memberA profile with an approved membership for the season.

In documentation outside membership features, profile refers to the person. Inside the member registry and in rules such as “actual members only”, member means membership status — not the general person concept.

See the member registry guide for the full membership lifecycle.